Heroliveline, founded by Lalit Kumar and Kunal, began with a clear mission: to empower small businesses in rural Rajasthan by leveraging digital platforms and technology. Rajasthan, known for its rich heritage and vibrant culture, is also home to numerous talented artisans, farmers, and local entrepreneurs who often face difficulties in reaching wider markets. Heroliveline recognized the untapped potential of these rural businesses and set out to bridge the gap between them and the global economy.
The founders, Lalit and Kunal, grew up witnessing the challenges faced by small-scale entrepreneurs in their home state. Many were highly skilled but lacked access to resources such as modern marketing tools, financial services, and infrastructure. While cities were advancing with technology, rural areas remained isolated, leading to missed opportunities for local businesses.
Heroliveline’s vision was to change this narrative by providing entrepreneurs with the tools they needed to thrive. By offering training, digital infrastructure, and support, they set in motion a movement that would transform how rural Rajasthan did business.
The first step was identifying the key areas where Heroliveline could make the most impact. Local artisans and small-scale manufacturers, particularly in handicrafts and traditional textiles, had long struggled to expand beyond their local markets. They relied on seasonal tourism and occasional fairs, which limited their income and growth. Heroliveline introduced these entrepreneurs to e-commerce platforms, allowing them to sell their products online to customers across India and beyond.
Through the “Digital Business Academy” initiative, Heroliveline provided workshops and online training courses on digital marketing, product listing, financial literacy, and customer engagement. These courses helped local businesses understand how to use social media platforms, online marketplaces, and digital payment systems, enabling them to attract a broader customer base and secure online sales.
One such business that flourished under Heroliveline’s guidance was “Mira’s Craft,” a small textile weaving business run by Mira Devi in a village near Jodhpur. Mira, who had learned the art of weaving from her mother, used to sell her handwoven fabrics only to local customers. She struggled to make a steady income as her market was limited and inconsistent. After enrolling in Heroliveline’s training program, Mira learned how to showcase her products online and sell through an e-commerce website. Within months, her sales increased exponentially, and she even began receiving orders from major cities across India.
Heroliveline also set up digital workshops for farmers, teaching them how to use modern agricultural practices and access digital tools to improve productivity. In Rajasthan, many farmers still rely on traditional methods, often leading to lower yields and unpredictable incomes. By introducing them to online platforms where they could sell directly to consumers and buyers, Heroliveline enabled these farmers to cut out middlemen and receive fair prices for their produce.
One of the success stories in this area is that of Rakesh, a young farmer from a small village near Udaipur. Rakesh had inherited his family’s farm but struggled with the fluctuating prices and poor market access for his crops. After attending a Heroliveline workshop, he was able to list his products on online agricultural marketplaces, where he connected with buyers from nearby towns and even metro cities. With a higher income and better market visibility, Rakesh was able to invest in modern irrigation and farming techniques, further increasing his farm’s productivity.
Heroliveline’s impact extended beyond individual businesses. The company introduced shared digital workspaces in rural areas, providing locals with access to computers, high-speed internet, and modern software. These hubs became centers of collaboration, where entrepreneurs could come together to exchange ideas, seek advice, and form partnerships. By fostering a sense of community, Heroliveline created an environment where rural businesses could not only survive but thrive.
The company also partnered with local financial institutions to offer micro-loans to entrepreneurs who needed capital to expand their businesses. Many rural entrepreneurs face difficulties in securing loans from traditional banks due to a lack of credit history or collateral. Heroliveline worked with these institutions to create special loan packages tailored to the needs of small business owners. These micro-loans enabled many entrepreneurs to invest in equipment, hire more employees, and increase their production capacities.
One of the key challenges Heroliveline faced was convincing rural entrepreneurs to embrace digital tools. Many were initially hesitant, believing that the internet and digital platforms were only for city dwellers or large corporations. To address these concerns, Heroliveline organized awareness campaigns to demonstrate the tangible benefits of going digital. Through success stories and testimonials from entrepreneurs who had already benefited from the digital economy, they were able to win over many skeptics.
For example, Manoj, who ran a small pottery business, was initially resistant to the idea of selling his products online. He had always relied on word-of-mouth referrals and felt that digital platforms were too complicated for his needs. After attending one of Heroliveline’s workshops and seeing how easy it was to set up an online store, he decided to give it a try. Within weeks, Manoj saw a significant increase in orders, and today his pottery is sold not just in Rajasthan but across the country.
Heroliveline’s work in rural Rajasthan is ongoing, and the company continues to evolve with the changing needs of the community. Lalit and Kunal have plans to expand their digital training programs, introduce new e-commerce tools, and collaborate with more local organizations to reach even more entrepreneurs.
In just a few years, Heroliveline has transformed the business landscape in rural Rajasthan. By providing rural entrepreneurs with the digital tools and resources they need, Heroliveline has opened up new opportunities, increased incomes, and created a pathway to prosperity for countless individuals. Lalit Kumar and Kunal’s vision of empowering rural communities through technology is becoming a reality, one business at a time.